Rotoris ("Rotoris", "we", "our", "us") values your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit or make a purchase on www.rotoris.com ("Website"). By accessing our Website or providing information, you consent to the practices described here.
1. Information We Collect
We may collect the following types of information:
- Personal details: name, phone number, email address, billing/shipping address, date of birth (if provided).
- Transaction data: purchase history, payment method, order details.
- Payment details: processed securely through third-party payment gateways. Rotoris does not store full credit/debit card information.
- Device & usage data: IP address, browser type, operating system, pages viewed, time spent, referral links.
- Cookies & tracking technologies: small data files (cookies, pixels, beacons) that help us remember your preferences, improve experience, and show relevant ads.
2. How We Use Your Information
We use your information to:
- Fulfilling orders and delivering products.
- Communicating about purchases, services, and offers.
- Sending marketing and promotional messages (with consent).
- Personalizing content and improving our Website.
- Preventing fraud, ensuring security, and meeting legal obligations.
- Profiling and enriching customer information to offer better recommendations.
Our legal bases for processing include:
- Contract performance: to fulfil your purchase.
- Consent: for marketing communications and cookies.
- Legitimate interest: to improve user experience and security.
3. Cookies & Tracking
Rotoris uses cookies and similar technologies to improve your browsing experience and analyse website performance.
- Functional cookies help remember your preferences.
- Analytics cookies help measure traffic and improve user experience.
- Advertising cookies allow personalized ads via platforms such as Google and Meta.
You can manage or disable cookies in your browser settings, though some site features may not function properly if you do.
4. Sharing of Information
We may share your information with trusted third parties strictly for legitimate business purposes, including:
- Payment partners – to process transactions securely.
- Logistics providers – to deliver your orders.
- Marketing and analytics partners – to improve performance and advertising relevance.
- IT and customer support vendors – to operate our website and services.
These partners are bound by confidentiality and data protection agreements and act only on our behalf.
We may also share information:
- When required by law, court order, or government request.
- In the event of a business transfer, such as merger, acquisition, or sale of assets.
5. International Data Transfers
Your data may be processed outside India (for example, by global hosting or analytics providers). We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
6. Data Security
We employ encryption, firewalls, and secure servers to protect your personal data. While we take reasonable steps to ensure safety, we cannot guarantee absolute protection against cyberattacks or unauthorized access.
7. Your Rights & Choices
You may:
- Access, correct, or delete your personal information.
- Withdraw consent for marketing communications at any time.
- Disable cookies or tracking through browser settings.
- Contact us for any privacy-related inquiries at support@rotoris.com.
We respond to verified requests within a reasonable timeframe.
8. Marketing Communications
By providing your contact details, you agree to receive updates via email, SMS, WhatsApp, or phone related to orders, offers, and product launches. You can opt out anytime using the unsubscribe link or by replying "STOP" where applicable.
9. Changes to This Policy
Rotoris may update this Privacy Policy periodically. All changes will be posted here with a revised "Last Updated" date. Continued use of the Website after changes means you accept the updated policy.
10. Contact Us
For questions, concerns, or complaints about this Privacy Policy, contact:
Email: support@rotoris.com
Unikon Innovations Private Limited
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