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Please read this Shipping Policy carefully before placing your order. By ordering from us, you agree to the terms outlined below.
All orders are processed within 2 - 5 business days (excluding weekends and public holidays)
Orders are shipped only after payment confirmation.
You will receive a confirmation email and tracking number once your order has been dispatched.
We use reputable courier partners such as Blue Dart, DHL, and others to deliver your order safely and securely.
Free shipping on all orders.
Estimated delivery: 2 - 5 business days after dispatch.
Delays may occur due to carrier issues or public holidays, but our team will keep you updated.
We ship worldwide!
International delivery is subject to customs clearance and local regulations.
Shipping costs for international orders are calculated at checkout based on destination, weight, and carrier rates.
Customs duties, import taxes, and local fees are the responsibility of the customer and are not included in the product price or shipping charges.
Estimated delivery time: 7 - 15 business days (may vary by destination and customs processing time).
All necessary documentation for customs clearance will be included with your shipment.
Additional charges levied by your country’s customs authorities must be paid by you.
Once your order is dispatched, you will receive a tracking number by email/SMS.
You can track your package via the carrier’s website.
Every order is carefully packed to ensure it reaches you in perfect condition.
In the rare event of damage during transit, please record a full unboxing video (including outer packaging and watch), as this helps us process claims quickly.
Some regions may have restricted delivery due to logistics limitations.
If we are unable to ship to your address, we will contact you promptly.
If a package is lost in transit or arrives damaged, contact us at support@rotoris.com within 48 hours of the delivery date.
Claims may require photos/videos and carrier confirmation before we can offer a resolution.
If you have further questions about your order or this policy:
📧 Email: support@rotoris.com